Windows hello face this option is currently unavailable windows 11 fix Rollback the camera driver 5. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Feb 4, 2025 · Windows will automatically re-install the drivers for your PC during this restart. Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. This solution also works Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Checked the TPM hasn't been disabled Every single Windows Hello option shows as "currently unavailable. -Configure Windows Hello. Try resetting Windows Hello settings: Open Settings, select Accounts > Sign-in options. com/windows-hello-not-working-in-wi Sep 2, 2020 · 1. In Get Help type "Windows Hello Face Camera is not working", press Enter. The solution to this is simple, as all that you need to do is modify the relevant Registry setting. nothing is working. Regards. WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE. Uninstalled and reinstalled Windows Hello Face. please help thx Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Add a registry entry. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. It has been a while since anyone has replied. The cause can range from a particular Windows update to an incorrectly configured Group policy. Use the tricks below and fix Windows Hello on your laptop. Oct 10, 2023 · The success was short-lived and as soon as I put my PC to sleep to ensure that I could sign in with a fingerprint, the option was gone and the "This option is currently unavailable" came back. On the Services console, scroll and right-click Windows Biometric Service. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. I'll be happy to assist you today. Reset facial recognition settings 4. Here's a step-by-step guide to resolve these issues. When facing the “Windows Hello PIN this option is currently unavailable” issue, try switching to a local account for a repair. Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Having trouble with Windows Hello on your Windows 11 system? Worry not – we've got the solution you need! In this video, we provide effective fixes for the c Apr 4, 2023 · Install any available updates. Once you get a response, choose "Windows Hello Camera Issue". I have this since I bought this laptop 5 months ago. This video will show you how to fix Windows Hello not working in Windows 11. kapilarya. You can do this by following these steps: Open the Settings app on the affected device. There can be many reasons for the feature failing to work. Click on the Windows Icon type "Get Help" and click on it. What steps should I try in order to fix this issue? Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. 3-Go to Troubleshoot. Jun 19, 2021 · Hello Pi3e, I'm John an Independent Advisor and a Windows user like you. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. If Windows Hello is not available, you will see a message: Windows Hello Face. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Nov 30, 2024 · windows hello security key/face/fingerprint says "this option is currently unavailable" ive installed latest drivers. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. I'm an Independent Advisor and a Microsoft user like you. Run Hardware & Devices Troubleshooter **Press Windows+I to open Settings. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Aug 28, 2023 · I can't set up, remove or modify my Windows Hello sign-in option. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". I'll be glad to help you today. Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Restart your computer. I understand that Windows Hello sign-in options is currently unavailable. When I clic on any of these options, it says "Something went wrong. 3 Ways to Feb 25, 2025 · Windows Hello Sign-in Options Not Working. windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. But now windows hello does not work. 🍳 Fol Jun 10, 2020 · Nothing changed, i installed the latest Drivers from the given link, installed it, restarted my notebook but still Windows Hello isn’t working! I think my fingerprint sensor is working because I see fingerprint driver in Device Manager . I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Select the option you want to use to sign in. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. -Select remove to remove the face scan or fingerprint reader. " below that. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). Someting went wrong. If you face the same error, read the instructions below to fix the problem. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. I know it. Uninstall recent updates How do I activate the facial recognition feature on Windows 11 Encountering the “This option is currently unavailable” error can be frustrating. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. User your work or school account. The options to improve recognition and to remove this sign-in option are greyed out. Hi, I'm having trouble with Windows Hello sign-in options on my PC. However, recently I haven't been able to sign in any other way except for the pin. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. The camera is working. I’m sorry that you are experiencing this issue. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Remove Dell Data Protection Mar 22, 2020 · Hi Dan. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? Before we try to fix it: Make sure that your Windows 10 is up to date. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. updated to the most recent windows 10. This option is currently unavailable - click to learn more. 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. May 15, 2024 · So far, nothing I have tried has made any difference. Sep 10, 2020 · 9. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Sep 27, 2022 · There is a chance that a Registry setting related to sign-in options on Windows is preventing you from using the Facial Recognition feature. Under Windows Hello Face, click Delete. The last Windows Hello option is the pin, which works. We couldn't find a camera compatible with Windows Hello Face. " The Windows Hello Face works, but it just doesn't recognise me. Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. If you are unable to use Windows Hello features like facial and fing Hi, ever since ive downloaded windows 11, these option were always unavailable. 1. https://out. 5 days ago · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had a problem with my personal laptop, my organization asked me to change my PIN after it didn't recognize my face and now it won't unlock with my face, so I had to remove the PIN, now it says this option is currently unavailable, and I can't set up any of the Windows Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Feb 1, 2020 · I did that and the network issue got fixed. Check if the Windows Hello option is now working. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. 3. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Device Home Page - References and Resources – Learn about your Device - Solve Problems Understood, what triggered it to stop working after the update windows 11 . The system reset was my last resort, I am not sure what I should do now. Let us know how it goes. Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. Login invalid because I need to use a work/school account - I don't have one. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Under "Windows Hello PIN", click on "I forgot my PIN". Edit the Group Policy 3. Using Windows 11 HOME. Read detailed guide at https://www. Simply ask a new question if you would like to start the discussion again . You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Oct 8, 2024 · For the love of god and everything holy above please help us fix this issue this is getting so frustrating!! I'm suffering from this too. See fixes here for Windows Hello Face Recognition: Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Whats funny is on a Windows 10 box i was able to setup just fine but I Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. pchelps Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Aug 13, 2021 · This option is currently unavailable - click to learn to more. and nothing I do works. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. The method is very simple and clearly described in the video. reinstalled. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Option 2: Restart Biometric Services. You may need to reregister your Hello options if needed. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Here are several common scenarios and troubleshooting steps that may resolve the issue. You might have a work or school account connected to that device. Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Feb 20, 2023 · Windows Hello Face and Windows Hello Biometric are two different options. I also have the "Facial Recognition (Windows Hello) installed in my May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Usually, this problem is caused by a corruption in the Windows Hello settings. Enable Windows Hello Sign-in Options Jan 10, 2025 · Method 2. This has been going on for 3 months now, so trying "later" is definitely not working. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. _____ Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. See if the camera will be reset and would now work. Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. I tried all different things suggested on this forum without any success. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 9, 2020 · Check out our. Is it anything to do with that Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Microsoft is aware of this issue, which might be resolved with a Windows 10 update, so before we start, ensure that your Windows 10 is updated with the latest patches. Something Went Wrong - Windows 11. Restart the computer, then go back to the login options, click Settings under Windows Hello Face, and follow the prompts to reset facial recognition. Dec 11, 2024 · Conclusion. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. It should now work properly. When it perfectly working prior to the update. I have gone to the Lenovo site to install drivers to try and get everything updated. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". windows 11 version 23h2. How do I resolve this issue? Thank you for any solutions. Try using Windows Hello fingerprint authentication again. Nov 23, 2024 · Check out our. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Windows Hello face recognition is a cool feature in May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. com/c?o=21273123&m=17686&a=498500&aff_sub1=O7ya1IyuskY&aff_sub2=Native| Try PC HelpSoft Driver Updater here: https://store. If you are referring to the remove option by going to settings > accounts > sign-in options, as you can see in the image I posted the option to do that is grayed out so I cannot do that. Please try to toggle off "Require Windows Hello sign-in for Microsoft accounts", Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Choose "Windows Hello Face recognition setup not working" if you are given this option. 2. Once you open Run dialog box, insert services. Method 3. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. Fix Windows Hello Not Working on Windows 11. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Jul 15, 2024 · I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". **Select Update & Security **Click on Troubleshoot 2. Try again later". I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. Try the following and see if this will help fix the problem: 1. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Any ideas on how to resolve this? I cleared the TPM but no luck. What would be going on? In this video, we are going to learn how to fix Windows Hello not working on Windows 11. Try using the Registry editor, follow the steps below:. I look forward to helping you. Press Windows key + R key together from the keyboard. Select Start > Settings > Windows Update > Check for updates. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Try again later. Type devmgmt. msc and click OK. com Oct 11, 2024 · How do I fix Windows Hello face recognition in Windows 11? 1. 4. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. -" problem on my HP laptop. Click the [Start] icon ①, then select [Settings] ②. PIN used to work now doesn't "This option is unavailable". uninstalled. 1 user ME. About Windows Hello, you must select the camera or fingerprint reader. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Right-click on the Start icon and choose Run. I've troubleshooted my device, and I have the latest Windows updates. Threats include any threat of violence, or harm to another. reflectormedia. Click on "Accounts" and then click on "Sign-in options". Does it have update that help restore camera to its full functionality? Aug 20, 2020 · Hello Sai, I'm Jin, a fellow Windows 10 user and an independent advisor. ” So how to resolve it successfully? Here this article will give you some useful ways. Locate the Hello, webcam, and fingerprint drivers individually and right See full list on windowsreport. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. My name is, Zadee. Reinstall the biometric driver 2. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. i need to use a usb fingerprint scanner. What Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Any advice would be very much appreciated. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Nov 27, 2024 · How To Fix "We Couldn't Find A Camera Compatible With Windows Hello Face" On Windows 11we couldn't find a camera compatible with windows hello facewe couldn Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. After the restart, go to settings > Accounts > Sign in options > Setup Windows Hello Facial recognition again. Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. Related: How To Fix Windows + Shift + S Not Working In Windows 10 May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Before delving into system settings, the first step is to verify whether your device meets the hardware requirements. msc May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager. This options is currently unavailable - click to learn more . This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. Dec 28, 2019 · If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. Ensured all device drivers were up to date Feb 18, 2023 · Thanks for reaching out. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Jan 6, 2021 · Windows Hello Currently Unavailable I recently just got a new HP Spectre x360 and I set up the Windows Hello Face sign in option but it won't let me improve Dec 12, 2023 · Way 2: Switch to a Local Account. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. When I click it, it also says "Something went wrong, try again later". For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. Type regedit and Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Aug 6, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. May 15, 2024 · Hi, I am Dave, I will help you with this. xlxtb ihvrdi lmsdvobx fbnaav ipsoq ircvc kosbt vquhv ryhu gjwldk roqt luoywad rkjelw cwwyt fxj